Head of Digital Banking Transformation Job Vacancy in Ho, Ghana – Banking & Financial Services

Job Description

Position:Head of Digital Banking Transformation

Company:Standard Chartered Bank

Location:Ho, Ghana

Experience:8+ years in digital banking, fintech, and large‑scale transformation initiatives

Education:Bachelor’s degree in Business, Finance, Computer Science or related field; Master’s preferred

Employment Type:Full-time

Industry:Banking & Financial Services

Department:Digital Banking

Salary:SSP 120,000 – 180,000 per annum

Vacancies:1

Company Overview

Standard Chartered Bank is a leading international banking group with a heritage of more than 160 years, operating in over 60 markets worldwide. In Ghana, the bank has built a reputation for delivering innovative financial solutions, supporting economic growth, and fostering inclusive banking. With a strong focus on digital transformation, Standard Chartered Ghana has introduced mobile banking platforms, AI‑driven customer service, and open‑banking APIs that empower both retail and corporate clients. The bank’s commitment to sustainability, community development, and responsible finance aligns with the broader goals of Ghana’s Vision 2030. As a result, Standard Chartered is consistently ranked among the top employers for Ghana Jobs, offering career opportunities that combine global best practices with local market insight.

Job Overview

The Head of Digital Banking Transformation will lead the design, development, and execution of the bank’s digital strategy in Ghana, ensuring seamless integration of cutting‑edge technologies across all banking channels. Reporting to the Regional Head of Digital, the role will collaborate with cross‑functional teams to drive end‑to‑end digital initiatives, enhance customer experience, and increase market share. This position is pivotal for achieving the bank’s ambition to become the most digitally advanced bank in the region. For more information about the organization and its digital vision, visit https://ghanajobsearch.com/. The role offers a unique platform to influence the future of banking in Ghana, contributing directly to Jobs in Ghana and broader Career Opportunities in Ghana.

Key Responsibilities

• Develop and implement a comprehensive digital banking roadmap aligned with the bank’s strategic objectives.
• Lead cross‑functional project teams to deliver mobile, internet, and API‑based banking solutions on time and within budget.
• Partner with technology vendors, fintech startups, and regulatory bodies to ensure compliance and innovation.
• Analyze customer data and market trends to identify new digital product opportunities.
• Oversee change management initiatives, including training, communication, and stakeholder engagement.
• Monitor key performance indicators (KPIs) such as digital adoption rates, transaction volumes, and customer satisfaction.
• Ensure robust cybersecurity and data privacy measures are embedded in all digital platforms.
• Prepare regular reports for senior leadership and the board on digital transformation progress.

Required Skills

• Strategic thinking with a proven ability to translate vision into actionable plans.
• Deep knowledge of digital banking platforms, fintech ecosystems, and emerging technologies (AI, blockchain, cloud).
• Strong project management skills, including Agile and Scrum methodologies.
• Excellent stakeholder management and communication abilities.
• Analytical mindset with proficiency in data‑driven decision making.
• Leadership experience in building and motivating high‑performing teams.
• Understanding of Ghanaian banking regulations and compliance standards.

Education

A bachelor’s degree in Business Administration, Finance, Computer Science, Information Technology, or a related discipline is required. A master’s degree (MBA, MSc) or relevant professional certifications such as PMP, CFA, or Certified Digital Banking Professional (CDBP) is highly desirable.

Experience

Minimum of eight years of progressive experience in digital banking, financial technology, or related fields, with at least three years in a senior leadership role overseeing large‑scale transformation projects. Experience within a multinational bank or a fintech environment in Africa is a strong advantage.

Salary

The compensation package ranges from SSP 120,000 to SSP 180,000 per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Competitive salary with annual performance bonus.
• Comprehensive health and dental coverage.
• Retirement savings plan with employer contribution.
• Paid parental and annual leave.
• Employee assistance program and wellness initiatives.
• Access to global mobility and expatriate opportunities.

Training

• Continuous professional development through Standard Chartered’s global learning platform.
• Certification support for fintech, project management, and cybersecurity courses.
• Leadership development programs and mentorship from senior executives.
• On‑the‑job training in emerging technologies and regulatory compliance.

Working Environment

The role is based in Ho, offering a modern office environment equipped with state‑of‑the‑art collaboration tools. Employees enjoy a culture that values diversity, innovation, and work‑life balance. The bank promotes an inclusive atmosphere where ideas are welcomed from all levels, fostering a dynamic workplace that supports both personal and professional growth.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their digital transformation achievements via the online portal on the Standard Chartered Careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for an initial virtual interview followed by on‑site assessments.

Equal Opportunity Statement

Standard Chartered Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, disability, or any other protected characteristic. This commitment reinforces our dedication to Employment in Ghana and Hiring in Ghana for all talent.