Job Description
Position: Supply Chain Manager
Company: DHL Global Forwarding Ghana
Location: Tamale, Ghana
Experience: Minimum 5 years in supply chain or logistics management
Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or related field
Employment Type: Full-time
Industry: Logistics
Department: Operations
Salary: SSP 3,500 – 5,500 per month
Vacancies:1
Company Overview
DHL Global Forwarding Ghana is a leading international logistics provider with a strong presence across West Africa. As part of the DHL Group, the company offers end‑to‑end supply chain solutions, freight forwarding, customs brokerage, and warehousing services. Operating from major Ghanaian hubs, DHL Ghana supports a diverse client base ranging from multinational manufacturers to local agribusinesses. The organization is committed to innovation, sustainability, and the professional development of its workforce, making it a top choice for career‑focused individuals seeking growth in the logistics sector. This role contributes directly to DHL’s mission of connecting people and businesses worldwide, while supporting Ghana’s expanding trade corridors and the broader economic development agenda.
Job Overview
The Supply Chain Manager will lead the planning, execution, and optimization of end‑to‑end logistics operations for DHL’s key accounts in the northern region of Ghana. Reporting to the Regional Operations Director, the incumbent will be responsible for coordinating inbound and outbound freight, managing inventory levels, and ensuring compliance with local regulations and DHL’s global standards. The role involves close collaboration with customers, carriers, customs authorities, and internal teams to deliver reliable, cost‑effective solutions that meet service level agreements. This position offers a unique opportunity to shape supply chain strategies in a dynamic market, enhance operational efficiency, and drive continuous improvement initiatives. For more information, visit Ghana Job Search.
Key Responsibilities
- Develop and implement supply chain strategies that align with client objectives and DHL’s performance targets.
- Oversee daily freight forwarding activities, including air, sea, and road transportation, ensuring on‑time delivery.
- Manage inventory control processes, conduct regular stock audits, and optimize warehouse utilization.
- Coordinate customs clearance procedures, maintain up‑to‑date documentation, and ensure regulatory compliance.
- Analyze logistics data, generate performance reports, and recommend cost‑saving measures.
- Lead a cross‑functional team of coordinators, drivers, and warehouse staff, fostering a culture of safety and excellence.
- Negotiate rates and service agreements with carriers and third‑party providers.
- Implement continuous improvement projects using Lean, Six Sigma, or similar methodologies.
Required Skills
- Strong analytical and problem‑solving abilities.
- Excellent communication and stakeholder management skills.
- Proficiency in logistics software (e.g., SAP TM, Oracle Transportation Management).
- Leadership experience with the ability to motivate and develop teams.
- Negotiation and contract management expertise.
- Knowledge of Ghanaian customs regulations and international trade compliance.
Education
A bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related discipline is required. Professional certifications such as APICS CPIM, CSCP, or PMP are considered an advantage.
Experience
Applicants must have a minimum of five years of progressive experience in supply chain or logistics management, preferably within an international freight forwarding environment. Experience managing multimodal transportation and leading cross‑functional teams is essential.
Salary
The compensation package ranges from SSP 3,500 to SSP 5,500 per month, commensurate with experience and qualifications. Performance‑based bonuses and incentives are also part of the total rewards structure.
Benefits
- Comprehensive health insurance covering medical, dental, and vision.
- Retirement savings plan with employer contributions.
- Paid annual leave and statutory holidays.
- Employee assistance program and wellness initiatives.
- Opportunities for international assignments and career advancement.
Training
- Onboarding program covering DHL systems, safety protocols, and company culture.
- Continuous professional development through DHL Academy courses.
- Access to industry certifications and workshops.
- Leadership development tracks for high‑potential employees.
Working Environment
The role is based in DHL’s modern office and warehouse facilities in Tamale, offering a collaborative and technology‑driven workspace. Employees benefit from a safe, inclusive environment that encourages innovation and teamwork. Flexible working arrangements may be considered based on operational needs.
Application Process
Interested candidates should submit their updated CV through the online portal on the DHL Careers page. Applications will be reviewed by the recruitment team, and shortlisted applicants will be contacted for a virtual interview followed by an on‑site assessment. Please ensure your application highlights relevant logistics experience and achievements.
Equal Opportunity Statement
DHL Global Forwarding Ghana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, race, religion, or background.