Supply Chain Optimization Specialist Job Vacancy in Tamale, Ghana – Logistics

Job Description

Position: Supply Chain Optimization Specialist

Company: DHL Global Forwarding Ghana

Location: Tamale, Ghana

Experience: 3-5 years in supply chain or logistics optimization

Education: Bachelor’s degree in Supply Chain Management, Business Administration, or related field

Employment Type: Full-time

Industry: Logistics

Department: Operations

Salary: SSP 45,000 – 70,000 per month

Vacancies:1

Company Overview

DHL Global Forwarding Ghana is a leading international logistics provider with a strong presence across West Africa. As part of the DHL Group, the company delivers end‑to‑end supply chain solutions, ranging from freight forwarding to customs brokerage and warehousing. With a commitment to sustainability, technology‑driven processes, and customer‑centric service, DHL has become a trusted partner for businesses seeking reliable and efficient movement of goods. Operating in major Ghanaian cities, the Tamale hub serves as a strategic gateway for northern Ghana, supporting agricultural exports, industrial imports, and regional trade. Joining DHL means becoming part of a global network that values innovation, diversity, and continuous improvement, making it an attractive destination for ambitious professionals seeking career growth in logistics.

The Tamale office plays a pivotal role in connecting the northern region’s growing market with national and international supply chains. It supports a diverse client base that includes agribusinesses, manufacturing firms, and government agencies. By leveraging advanced transportation management systems and a robust carrier network, DHL Global Forwarding Ghana ensures timely, cost‑effective, and secure delivery of goods. The company’s culture emphasizes teamwork, safety, and a relentless focus on customer satisfaction, providing an environment where employees can thrive while contributing to Ghana’s economic development.

Job Overview

The Supply Chain Optimization Specialist will be responsible for analyzing, designing, and implementing strategies that enhance the efficiency of DHL’s logistics operations in the northern region. This role involves close collaboration with cross‑functional teams, including transportation, warehousing, customs, and IT, to identify bottlenecks, reduce costs, and improve service levels. The specialist will use data‑driven insights, advanced analytics, and industry best practices to develop actionable recommendations that align with DHL’s global standards and local market demands. The position offers a unique opportunity to influence the supply chain landscape in Ghana while working for a world‑renowned logistics leader. For more information about DHL’s commitment to career development, visit Ghana Job Search.

This role is integral to DHL’s mission of delivering excellence in logistics across Ghana. The successful candidate will be expected to stay abreast of emerging trends such as digital freight platforms, green logistics, and automation, ensuring that DHL remains at the forefront of innovation. By optimizing routes, inventory levels, and carrier performance, the specialist will directly contribute to improved customer satisfaction and profitability, reinforcing DHL’s reputation as a premier logistics partner in the region.

Key Responsibilities

• Analyze end‑to‑end supply chain processes to identify inefficiencies and cost‑saving opportunities.
• Develop and implement route optimization models using GIS and transportation management software.
• Collaborate with warehouse managers to streamline inventory handling and reduce dwell time.
• Monitor carrier performance metrics and negotiate service level improvements.
• Prepare detailed reports and dashboards for senior leadership, highlighting key performance indicators.
• Lead cross‑functional workshops to foster a culture of continuous improvement.
• Ensure compliance with local customs regulations and DHL’s global standards.
• Support the rollout of digital tools such as IoT tracking and predictive analytics.

Required Skills

• Strong analytical abilities with proficiency in Excel, Power BI, or Tableau.
• Experience with logistics software (e.g., SAP TM, Oracle Transportation Management).
• Excellent communication and stakeholder management skills.
• Problem‑solving mindset with a focus on data‑driven decision making.
• Knowledge of Ghanaian customs procedures and regional trade corridors.
• Ability to work independently and lead multi‑disciplinary teams.
• Project management certification (PMP, PRINCE2) is a plus.

Education

The role requires a bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a closely related discipline. Candidates with additional certifications such as Certified Supply Chain Professional (CSCP) or Lean Six Sigma will be given preference, reflecting DHL’s commitment to operational excellence.

Experience

Applicants should have a minimum of three to five years of hands‑on experience in supply chain optimization, logistics planning, or freight forwarding. Prior exposure to the Ghanaian market, especially in the northern region, will be highly valued, as it demonstrates an understanding of local infrastructure challenges and market dynamics.

Salary

The compensation package ranges from SSP 45,000 to SSP 70,000 per month, commensurate with experience, qualifications, and performance. In addition to the base salary, the role includes performance‑based bonuses, health insurance, and a retirement savings plan, ensuring a competitive total rewards offering for top talent.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings scheme with employer contribution.
• Annual performance bonus linked to key metrics.
• Paid parental and annual leave.
• Employee assistance program for personal wellbeing.
• Discounted rates on DHL services for personal shipments.

Training

• Onboarding program covering DHL’s global logistics standards and local operations.
• Access to DHL’s e‑learning platform for continuous skill development.
• Certification support for PMP, CSCP, or Lean Six Sigma.
• Regular workshops on emerging logistics technologies and sustainability practices.

Working Environment

DHL Global Forwarding Ghana offers a collaborative, fast‑paced environment where innovation is encouraged. The Tamale office features modern workspaces, reliable internet connectivity, and a supportive team culture that values diversity and inclusion. Employees benefit from flexible working arrangements, a focus on safety, and opportunities to engage in community outreach programs that align with DHL’s corporate social responsibility goals.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the DHL Careers website. Applications will be reviewed on a rolling basis, and shortlisted applicants will be invited for a virtual interview followed by an on‑site assessment at the Tamale office. DHL is committed to a transparent hiring process and will keep applicants informed at each stage.

Equal Opportunity Statement

DHL Global Forwarding Ghana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and given the chance to thrive regardless of gender, race, religion, disability, or any other protected characteristic. Our recruitment practices reflect this commitment, ensuring fair consideration for all qualified candidates.