Educational Technology Product Specialist Job Vacancy in Kumasi, Ghana – Education Technology
Job Description
Position: Educational Technology Product Specialist
Company: Microsoft Ghana
Location: Kumasi, Ghana
Experience: 3-5 years
Education: Bachelor’s degree in Education, Computer Science, Information Technology or related field
Employment Type: Full-time
Industry: Education Technology
Department: Product Management
Salary: SSP 30,000 – 45,000 per month
Vacancies:1
Company Overview
Microsoft Ghana is a leading global technology company dedicated to empowering every person and organization on the planet to achieve more. With a strong presence in Ghana, Microsoft drives digital transformation across sectors, including education, health, finance, and government. The company’s commitment to innovation, inclusion, and sustainability makes it an attractive employer for professionals seeking to make a meaningful impact. As part of Microsoft’s broader mission, the Ghana office collaborates closely with local schools, universities, and ed‑tech startups to deliver cutting‑edge learning solutions that enhance student outcomes and teacher effectiveness. This role offers a unique opportunity to join a world‑class organization that values creativity, continuous learning, and community engagement, while contributing to the growth of education technology in Ghana.
Job Overview
The Educational Technology Product Specialist will be responsible for shaping the strategy, development, and market adoption of Microsoft’s education‑focused products and services within Ghana. Working closely with product managers, engineers, sales teams, and educational institutions, you will ensure that Microsoft’s solutions align with local curriculum standards, address classroom challenges, and drive digital literacy. This position plays a pivotal role in bridging the gap between technology and pedagogy, fostering partnerships, and delivering training that empowers educators to integrate Microsoft tools such as Teams for Education, OneNote Class Notebooks, and Azure AI services into everyday teaching. The role is central to Microsoft’s vision of creating a future‑ready learning ecosystem in Ghana.
Key Responsibilities
- Collaborate with product managers to define feature requirements that meet the specific needs of Ghanaian schools and higher‑education institutions.
- Conduct market research and competitive analysis to identify emerging trends in education technology across West Africa.
- Develop and deliver product demos, workshops, and webinars for teachers, administrators, and district officials.
- Act as the primary liaison between Microsoft engineering teams and local educational stakeholders, ensuring feedback loops are closed efficiently.
- Create localized content, case studies, and success stories that showcase the impact of Microsoft education solutions.
- Support the sales team by providing technical expertise during pre‑sales engagements and proposal development.
- Monitor product performance metrics, adoption rates, and user satisfaction, and recommend enhancements.
- Represent Microsoft at education conferences, hackathons, and community events to promote brand visibility.
Required Skills
- Strong understanding of K‑12 and tertiary education ecosystems in Ghana.
- Proficiency with Microsoft education platforms (Teams for Education, OneNote, Azure AI, Power Platform).
- Excellent communication and presentation skills, with the ability to translate technical concepts into pedagogical benefits.
- Project management experience, including the ability to manage multiple stakeholder timelines.
- Analytical mindset with experience using data to drive product decisions.
- Fluency in English; knowledge of Twi or other local languages is an advantage.
Education
A bachelor’s degree in Education, Computer Science, Information Technology, Educational Psychology, or a related discipline is required. Advanced certifications in Microsoft education solutions (e.g., Microsoft Certified Educator) are highly desirable.
Experience
Applicants should have 3‑5 years of experience in education technology, product management, or a related field. Prior experience working with schools, ministries of education, or NGOs focused on digital learning will be considered a strong asset.
Salary
The compensation package ranges from SSP 30,000 to SSP 45,000 per month, commensurate with experience and qualifications. In addition to base salary, Microsoft offers performance‑based bonuses, stock awards, and comprehensive benefits.
Benefits
- Health, dental, and vision insurance.
- Generous paid time off and parental leave.
- Professional development stipend and access to Microsoft Learn platform.
- Employee assistance program and wellness initiatives.
- Transportation allowance for commuting to the Kumasi office.
Training
- On‑boarding program covering Microsoft culture, product portfolio, and compliance.
- Continuous learning pathways for certifications in Azure, Power Platform, and education solutions.
- Mentorship from senior product leaders across the global Microsoft network.
Working Environment
Microsoft Ghana offers a collaborative, inclusive, and innovative workplace located in the vibrant city of Kumasi. The office features modern workspaces, flexible hybrid work options, and state‑of‑the‑art meeting rooms equipped with the latest collaboration tools. Employees enjoy a culture that encourages curiosity, celebrates diversity, and supports work‑life balance.
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Application Process
Interested candidates should submit their application through the Microsoft Careers portal, attaching a tailored resume and a cover letter that highlights relevant experience in education technology. Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to a virtual interview followed by an on‑site assessment at the Kumasi office.
Equal Opportunity Statement
Microsoft Ghana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
