Job Description
Position: Logistics Coordinator
Company: DHL Global Forwarding Ghana
Location: Takoradi, Ghana
Experience: 3-5 years in logistics coordination or related field
Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management or related discipline
Employment Type: Full-time
Industry: Logistics
Department: Operations
Salary: SSP 30,000 – 45,000 per month
Vacancies:1
Company Overview
DHL Global Forwarding Ghana is a leading international logistics provider with a strong presence across West Africa. As part of the DHL Group, the company delivers end‑to‑end supply chain solutions, including air, ocean, and road freight, customs brokerage, and warehousing services. With a commitment to innovation, sustainability, and customer‑centricity, DHL has been recognized for its excellence in logistics operations and its contribution to economic development in Ghana. The Takoradi office serves as a strategic hub for maritime trade, connecting Ghana’s coastal activities with global markets. Joining DHL means becoming part of a diverse, inclusive workforce that values professional growth, continuous learning, and the delivery of world‑class logistics services. This role offers a unique opportunity to contribute to the dynamic logistics landscape of Ghana while advancing your career in a globally respected organization. The position aligns with the growing demand for skilled logistics professionals in Ghana Jobs and supports the company’s mission to simplify international trade.
Job Overview
The Logistics Coordinator will be responsible for managing the end‑to‑end flow of goods through the Takoradi hub, ensuring timely and accurate movement of shipments, and maintaining high levels of customer satisfaction. This role involves coordinating with internal teams, external carriers, customs authorities, and clients to optimize transport routes, handle documentation, and resolve any operational issues. The successful candidate will play a pivotal role in supporting DHL’s commitment to reliable, efficient, and cost‑effective logistics solutions, contributing to the broader goal of enhancing Employment in Ghana and fostering Career Opportunities in Ghana. For more information about the company and its values, visit Ghana Job Search.
Key Responsibilities
- Coordinate inbound and outbound shipments, ensuring compliance with local regulations and DHL standards.
- Prepare and verify shipping documents, including bills of lading, commercial invoices, and customs declarations.
- Monitor shipment status using DHL’s tracking systems and proactively communicate updates to customers.
- Collaborate with freight forwarders, trucking partners, and port authorities to resolve delays or discrepancies.
- Maintain accurate records of inventory, freight costs, and performance metrics.
- Assist in the development and implementation of process improvements to enhance efficiency and reduce operational costs.
- Provide exceptional customer service by addressing inquiries, handling complaints, and offering tailored logistics solutions.
Required Skills
- Strong knowledge of logistics operations, freight forwarding, and customs procedures.
- Excellent communication and interpersonal skills for effective stakeholder management.
- Proficiency in logistics software and Microsoft Office Suite, especially Excel.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Attention to detail and strong organizational abilities.
- Ability to work under pressure and meet tight deadlines.
Education
A Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field is required. Relevant certifications such as Certified International Trade Professional (CITP) or similar are advantageous.
Experience
Minimum of 3‑5 years of experience in logistics coordination, freight forwarding, or supply chain management, preferably within an international logistics environment.
Salary
The position offers a competitive salary ranging from SSP 30,000 to SSP 45,000 per month, commensurate with experience and qualifications. Additional performance‑based incentives may be provided.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Professional development and training opportunities.
- Employee assistance program.
Training
- On‑boarding program covering DHL’s operational standards and safety protocols.
- Access to DHL’s internal learning platform for continuous skill enhancement.
- Opportunities to attend industry workshops and certification courses.
Working Environment
The role is based in a modern office facility at the Takoradi port area, offering a collaborative and dynamic work atmosphere. Employees benefit from a supportive team culture, state‑of‑the‑art technology, and a focus on health and safety.
Application Process
Interested candidates should submit their application through the DHL Careers portal. Ensure your resume highlights relevant logistics experience and includes a cover letter outlining your motivation for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
DHL Global Forwarding Ghana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. Our hiring practices support the principles of Hiring in Ghana and promote fair Employment in Ghana for all qualified applicants.