Job Description
Position: Logistics Operations Manager
Company: DHL Express Ghana Limited
Location: Sunyani, Ghana
Experience: 5 years
Education: Bachelor’s degree in Logistics, Supply Chain Management, or related field
Employment Type: Full-time
Industry: Logistics and Supply Chain Management
Department: Operations
Salary: 12,000 – 18,000 SSP
Vacancies:1
Company Overview
DHL Express Ghana Limited is a global leader in international express logistics, offering fast, reliable, and secure delivery solutions across Ghana and beyond. With operations spanning over 220 countries, DHL is committed to fostering innovation, sustainability, and career growth in emerging markets. This position offers a unique opportunity to contribute to Ghana’s logistics ecosystem while working with cutting-edge supply chain technologies.
Job Overview
As a Logistics Operations Manager, you will oversee the coordination, planning, and execution of freight and parcel delivery services in Sunyani. This role is pivotal in optimizing supply chain efficiency, ensuring customer satisfaction, and maintaining DHL’s reputation for excellence. Explore more Ghana Jobs at DHL and other leading organizations.
Key Responsibilities
- Manage daily logistics operations, including fleet scheduling, warehouse coordination, and delivery route optimization.
- Monitor performance metrics such as on-time delivery rates, cost efficiency, and customer feedback.
- Collaborate with cross-functional teams to resolve operational challenges and improve service quality.
- Implement safety and compliance protocols for drivers and warehouse staff.
- Develop and maintain relationships with local partners, customs authorities, and clients.
Required Skills
- Proven leadership in logistics or supply chain management.
- Proficiency in logistics software (e.g., SAP, TMS) and data analytics tools.
- Strong problem-solving skills and ability to thrive in fast-paced environments.
- Excellent communication and stakeholder management abilities.
- Knowledge of Ghana’s transportation regulations and customs procedures.
Education
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
- Advanced degree (MBA or Master’s) preferred but not required.
Experience
- Minimum of 5 years in logistics operations, with 2+ years in a managerial role.
- Experience in both urban and rural logistics environments in Ghana.
Salary
12,000 – 18,000 SSP per month, depending on experience and performance.
Benefits
- Comprehensive health insurance coverage for employee and dependents.
- Performance-based bonuses and annual salary reviews.
- Professional development allowances for certifications (e.g., CIPS, APICS).
- Company vehicle for work-related travel.
- Annual leave, sick leave, and public holidays as per Ghanaian labor laws.
Training
- Onboarding program covering DHL’s operational standards and safety protocols.
- Access to global training modules on supply chain innovation and sustainability.
- Leadership development workshops for managerial excellence.
Working Environment
This role operates in a dynamic office and field environment, requiring occasional travel to regional depots and client sites. The position demands flexibility to work evenings or weekends during peak delivery seasons.
Application Process
Submit your CV and a cover letter to the DHL Express Ghana careers portal. Shortlisted candidates will be contacted for interviews and practical assessments. Discover international job opportunities with DHL’s global network.
Equal Opportunity Statement
DHL Express Ghana Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all qualified candidates, regardless of gender, ethnicity, religion, or background.